A Guide to Buying the Right Piano
Buying a piano is not about choosing the “best” model. It is about finding the piano that feels and sounds right for you. Every acoustic piano is different, and personal preference matters far more than brand names, online reviews, or age.
This guide explains how we encourage customers to approach choosing a piano, and what really matters when making a decision.
1. There Is No Single “Right” Piano
Two pianos of the same make, model, and year can sound and feel completely different. Wood, felt, usage, and maintenance all affect how a piano performs over time.
For this reason, we discourage buying a piano based purely on internet research or recommendations. A piano should be judged on its own musical merit, not someone else’s opinion.
What matters most is how the piano responds to you.
2. Sound and Touch Matter More Than Specifications
Technical specifications and measurements can be useful, but they do not tell you how a piano will feel to play.
When choosing a piano, we encourage you to focus on:
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How easily it responds to your touch
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Whether the sound suits your ear
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How comfortable it feels across quiet and louder playing
These qualities are best experienced in person, by playing and comparing.
3. New vs Professionally Prepared Pianos
A piano does not become unreliable simply because it is not new. Build quality, materials, and preparation are far more important than age alone.
Many older pianos were built to higher standards than some modern entry-level instruments. When properly serviced and prepared, they can offer excellent reliability and musical depth for many years.
Every piano we offer has been individually assessed, serviced, and approved by our in-house technicians before being made available for sale.
4. Why Preparation Matters
Before a piano reaches our showroom, it is thoroughly inspected and prepared. This includes mechanical checks, regulation where required, and tonal evaluation.
We reject far more pianos than we sell. Only instruments that meet our standards for sound, touch, and structural integrity are offered to customers.
This preparation process is one of the most important factors in ensuring a piano performs reliably and feels satisfying to play.
5. Choosing With Confidence, Not Pressure
Buying a piano is not like buying a television or appliance. It is a personal, long-term decision, and it should never feel rushed.
We encourage customers to take their time, ask questions, and compare instruments. There is no expectation to decide on the day of a visit.
Our role is to help narrow things down, not push you towards a particular piano.
6. Trying a Piano in Your Own Space
A piano can sound and feel slightly different once it is in your home. This is completely normal.
If, once delivered, you feel the piano is not quite right for you, we will always work with you to change it. We would never want someone to keep a piano they are not completely happy with.
Your confidence and enjoyment matter more than a quick sale.
7. Thinking Long Term
Many players’ needs change over time. Skills develop, rooms change, and musical preferences evolve.
If you purchase a piano from us and later decide you would like to upgrade, we will give you back what you paid, less the VAT, against another piano from our stock. This applies at any time in the future.
This allows you to buy with confidence, knowing your piano is part of a longer musical journey rather than a final decision.
8. Our Approach
We do not believe in selling pianos. We believe in matching people with the right instrument for them.
There should be a piano for everyone, regardless of budget. The right piano is the one that feels right when you play it.
If you would like guidance, further information, or to arrange a visit, we are always happy to help.